Meet The Team: Joe M

Joe joins Trussle as a Customer Success Associate, making the big move from Manchester to London to become part of the Trussle revolution.


What were you doing before joining Trussle?

I was working for the Co-Operative bank in Manchester as part of their mortgage advice team. I relocated to Manchester for the job but always knew I’d want to come back to London - I’m from here originally and all my friends and family are based here too.

What attracted you to Trussle?

I liked the fact that Trussle was the first online mortgage broker in the UK. Joining at this point - when it’s still a new concept - is really exciting and a great opportunity. I think everything will be moving online in the future and I’m pleased to be part of that in it’s infancy.

How did you get into the mortgage field?

I studied Marketing at Middlesex university but decided I didn’t want to go into Marketing once I finished. I fancied doing something more people-based, and after a few people mentioned mortgages and finance I started a diploma in property development. Mortgages came up on the course and I enjoyed that side of things, so decided to study for my CEMAP (mortgage adviser qualification) and moved into the world of mortgage advising.

How do you spend your spare time?

I go to the gym a lot and do a fair bit of boxing.

Best thing about your job at Trussle?

The people. Everyone’s been really welcoming, supportive, and humorous, which is so important when you start somewhere new. Going forwards, I think I’ll appreciate the flexibility even more - having the option to work from home and other similar benefits are a great help.

The Trussle system is so much more efficient than other places I’ve worked, which makes life so much easier and work much more enjoyable.

What was your dream job when you were younger?

I wanted to be a footballer, but the dream was short lived once I realised how much training was involved.

If you weren’t working in Customer Success, what would you be doing?

I’d probably be a teacher - I think I’m quite good at explaining things.

Inspired by Joe’s story? We’re hiring! Take a look at our vacancies - we’d love to hear from you.

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