Trussle is still open and will stay open

We know things are pretty stressful at the moment.

With new government guidance every few days, and an uncertain few months ahead of us, it’s perfectly understandable to be feeling a bit worried about things.

We’d like to let you know that we’re doing our best to keep your home purchase or remortgage moving along as quickly as possible.

Trussle is still open – and will stay open – no matter what’s happening with the coronavirus pandemic.

We’ve emptied the fridge, given the plants a good watering and are now all working just as hard from home.

We’re an online broker powered by super-smart technology and amazing mortgage experts.

You can still get in touch with your adviser or case manager by phone, email or message as you normally would.

We’ll get in touch if anything changes with your mortgage.

Changes to the mortgage market

Some lenders have stopped offering certain mortgages because of the coronavirus pandemic.

This is because a surveyor needs to visit the property to carry out a valuation for some mortgages.

This type of valuation can't be done at the moment because of the "lockdown" and social distancing.

This will probably affect you if you're:

  • buying a home with a deposit that's less than 15%

  • you're remortgaging and have less than 15% equity in your home

Halifax is only offering new mortgages to customers with a loan to value (LTV) below 60%.

This means you'll need a deposit or equity in your home of at least 40% to get a Halifax mortgage.

Santander is only offering new mortgages to customers with an LTV of 75% or lower.

This means you'll need a deposit or equity in your home of at least 25% to get a Santander mortgage.

These changes affect all mortgage brokers and these mortgages won't be available directly from the lender either.

If you're buying a property or remortgaging there are still lots of mortgages available from other big lenders such as HSBC and NatWest.

Our mortgage advisers can find you a choice of mortgages that'll suit your situation.

Make sure that you've got all your documents to hand to help move your application along.

More information if you're buying a house or getting a mortgage

Here are some extra details if you're currently in the process of buying a house or remortgaging.

I'm about to complete on my new home. Can I still exchange and move in?

With emergency restrictions in place to fight coronavirus, the current government guidelines state that if you’re early in the process of buying or moving to an occupied property, you should try to delay your move if possible.

If you’re moving into a vacant property, you can go ahead as usual.

However, currently, these are just guidelines.

If your exchange is very soon, or if you’re very close to completing, there’s no legal reason why you can’t move forward while still taking care to follow social distancing guidelines.

You might find it difficult to find a removal company able to help you in your move.

The British Association of Removers is advising members to only complete moves that are underway, and cancel or postpone moves that haven’t started. Find out more information on their website

However, there are small companies still running and conveyancers are still processing the paperwork if they receive the mortgage funds.

So until the rules change officially this is the best we can advise.

What if I’ve exchanged and can’t complete?

Lenders have agreed to help homemovers who’ve exchanged contracts and set their completion dates by offering mortgage extensions of up to 3 months.

This extension will vary from lender to lender. It could mean pushing back the start date of a mortgage deal or extending a mortgage deal at the end of its term.

But the effect will be the same.

Get in touch with your Trussle mortgage adviser and they’ll let you know what your lender has planned.

Can I still remortgage?

Lenders are changing the availability of their  products and the eligibility criteria on an almost daily basis.

Even so, we’re still helping lots of customers successfully remortgage. 

We’ll find the best deal for your personal circumstances. If your adviser finds a better deal that you can switch to, they will do that.

We’ll try to keep you up to date with lender delays and will bear this in mind when we make our mortgage recommendation.

One thing that could cause a delay is the valuation.

Valuation surveys are normally done as part of the remortgage process. Any that need a physical valuation have been put on hold for the next few weeks.

Where they can, lenders are moving to an automated valuation model (AVM) which means that remortgages can still happen. 

AVM is a way of using data to value a property so a surveyor doesn’t have to visit it.

Applications can still be reviewed, documents can be uploaded and checked, and where possible an AVM can be carried out. So you can still remortgage.

What if I can't pay my mortgage?

See the mortgage payment holiday section of this guide for more information.

What about the base rate change and my mortgage?

Lenders are changing the availability of their mortgages and the eligibility requirements on an almost daily basis.

We’re also seeing certain products and rates being taken off the market.

For new mortgages, lenders haven’t generally changed their fixed rates after the Bank of England base rate cut from 0.75% to 0.1%.

Fixed rates

There'll be no change to your monthly payments as you’re on a fixed rate until the end of your fixed rate term.

If this is ending in the next few months it may be time to remortgage.

Variable rate and standard variable rate (SVR)

The base rate cut could mean your monthly repayments will go down. Your lender will let you know what this means for you and your payments. 

Tracker

Your interest rate tracks the Bank of England base rate (plus a bit extra), so your rate will change. 

Ask your lender if you’ve got any questions about what you’ll be paying now.

Should I delay my mortgage application?

Lenders are changing the availability of their products and the eligibility rules on an almost daily basis.

We’re also seeing some mortgages and rates being taken off the market. 

We’ll still find the best deal to suit your personal situation.

And if a better deal becomes available later on that you can switch to, we’ll do that.

You can discuss it with your adviser who’ll be happy to talk you through your options

Coronavirus and mortgage payment holidays

The government has announced that you could apply for a 3 month mortgage payment holiday if you can’t pay your mortgage because of coronavirus.

A mortgage payment holiday is a break from paying your mortgage which has been agreed by your lender.

Lenders don't have to offer these payment holidays. It's a voluntary agreement.

See our guide below about what the UK's 10 largest lenders are doing about mortgage payment holidays due to the coronavirus.

How to get a mortgage payment holiday

Get in touch with your lender as soon as possible. You may be better off doing it online as there are long call queues.

You won't need to prove that coronavirus has affected you finances, but you will need to be up to date with your mortgage payments.

Because of the current situation lenders won't do the usual detailed check of your finances when you apply.

They'll trust that you give them accurate information.

You can, however, ask your lender to take a close look at your finances.

Taking a mortgage payment holiday because of coronavirus shouldn't affect your credit score if you've got your lender's permission. But check with your lender first.

How to pay the missed payments

There are usually two ways that you can pay the missed monthly payments at the end of the holiday.

  • increase your monthly mortgage payments

  • increase the number of years you pay back your mortgage

Remember that if you increase the number of years you pay your mortgage it'll be more expensive in the long run as you'll pay more interest.

Other ways to reduce your monthly repayments

There are other ways to reduce your monthly payments if you don't want to take a mortgage holiday.

These include:

  • increasing the number of years you pay back your mortgage

  • switching to another product

If you think you may not be able to pay your mortgage, get in touch with your lender as soon as possible.

Read this guide for more information.

Mortgage payment holidays for the largest UK lenders

Here is more detailed information for some of the UK's largest mortgage lenders. If your mortgage lender isn't here, check their website or give them a call.

Barclays

You can apply for a mortgage holiday if you've got a residential mortgage and your income has been affected by the coronavirus.

Barclays is looking at a way to help buy to let customers.

The quickest way to apply for a mortgage holiday of up to 3 months is to fill in the online form.

Barclays will confirm by text message if your payment holiday request has been accepted within 3 to 5 working days.

Arranging a repayment holiday won’t affect your credit file.

Find out more by visiting Barclays’ website

Halifax

You can take up to a maximum 3 months’ payment holiday if you’ve been affected by the coronavirus in any way.

The quickest way to ask for a payment holiday is to fill in Halifax's online form, which only takes 2 minutes.

They'll send you a text message in 3 to 5 days to let you know if you can take one.

If you're up to date on your payments, your holiday won't affect your credit rating and you won't go into arrears.

Find out more by visiting Halifax’s website

Lloyds

You can ask to take a break of up to a maximum of three months if:

  • everyone agrees to the payment holiday if you have a joint mortgage

  • your mortgage payments are up to date

If you've made overpayments in the past 12 months you could ask to underpay for a while, rather than take a payment holiday.

You'll need to call Lloyds before you underpay.

Find out more by visiting Lloyds' website

Nationwide

If you think you'll struggle to make your monthly mortgage payments you may be able to take a 3 month payment holiday.

You can apply for a mortgage payment holiday if:

  • your finances have been affected by the coronavirus

  • you’re up to date with your monthly mortgage payments

  • everyone named on the mortgage agrees to it

You can apply for a mortgage payment holiday until at least 30 April 2020.

If Nationwide agree to you taking one, it won’t affect your credit rating.

Find out more by visiting Nationwide’s website

NatWest

You can apply for a 3 month mortgage payment holiday if:

  • the coronavirus has affected your ability to pay your mortgage

  • you’re up to date with your monthly mortgage payments

  • everyone named on the mortgage agrees to it

The quickest way to apply for a mortgage repayment holiday is to fill in the online form.

NatWest will take a look and email you within 5 days to confirm when your payment holiday will start.

They'll also include a projection of what your mortgage payments will be after the holiday period ends.

Find out more by visiting NatWest’s website

Santander

If your mortgage isn’t in arrears, and you pay by direct debit, you can apply for a mortgage payment holiday online.

If your mortgage is in arrears, or your mortgage payment is due within the next 10 days, call Santander on 0800 023 4603.

You'll probably have to wait a while to speak to someone.

If you're up to date with your payments, the mortgage payment holiday won't affect your credit rating and you won't go into arrears on your mortgage.

Find out more by visiting Santander’s website

TSB

If your ability to pay your mortgage has been affected by the coronavirus you may be able to take a repayment holiday for up to 3 months.

You have to be up to date with your mortgage repayments for it not to affect your credit file.

If you are currently in arrears, call TSB on 0345 835 3374 for help.

Find out more by visiting TSB’s website

Virgin Money

Fill in Virgin Money's online form if you're struggling to pay your mortgage because of the coronavirus and want to take a mortgage payment holiday.

If you take a payment break, they'll make sure it doesn't affect your credit file.

At the end of your payment holiday, Virgin will work with you to agree the best way for you to repay any extra interest and make up the missed payments.

Find out more by visiting Virgin Money's website

Yorkshire

If the coronavirus has affected your ability to pay your mortgage you can ask for a payment holiday of up to 3 months.

You have to be up to date with your mortgage repayments and it won't affect your credit file.

If you have a buy to let mortgage, and Yorkshire agrees to a payment holiday because your tenant can't pay the rent, the benefit of the payment holiday should be passed on to the tenant.

Find out more by visiting Yorkshire's website

Accord

You may be able to take a payment holiday for up to 3 months if you're:

  • a residential customer

  • a buy to let landlord with tenants

  • having difficulties with your finances because of coronavirus

  • up to date with your payments

Accord will make every effort to make sure that the payment holiday doesn't affect your credit file.

Find out more by visiting Accord’s website

Coventry

If you’re up to date with your mortgage payments the quickest way to apply for a payment holiday is to complete the online mortgage payment holiday form.

If you’re behind with your mortgage payments call Coventry as soon as possible.

It will probably take longer than usual to get through.

Find out more by visiting Coventry’s website

The emergency interest rate cuts and your mortgage

The Bank of England has made a second emergency interest rate cut to try and control the economic fallout of the coronavirus outbreak.

It has cut the bank rate from 0.25% to 0.1%.

This may affect your payments if you’re on a variable rate mortgage.

It won’t affect your payments if you’ve got a fixed rate mortgage.

If you’re on a tracker mortgage, which tracks the bank rate, your mortgage payments will go down.

If you’re on a discounted variable rate your lender may reduce your interest rate. Speak to your lender or broker to find out.

Should I still buy a home?

There’s no reason not to buy a home because of coronavirus, but bear in mind that it will be harder than usual to buy a home right now.

If your new mortgage requires a physical valuation, then you may have to wait a few weeks until social distancing has been relaxed and physical valuations are allowed again.

You need to make sure you’re able to keep paying your mortgage or your home may be repossessed.

But this has always been the case.

If you get a mortgage with Trussle, you don't need to worry about missing out on better mortgage rates.

If lenders change their rates while you're getting a mortgage with us, we'll let you know and make sure you still get the best rate for your personal circumstances.

What should I do if I’m applying for a mortgage with Trussle?

Nothing changes if you’re applying for a mortgage with Trussle.

We can still give you a recommendation so there’s no need to wait to apply.

If mortgage rates change, we can review your mortgage to make sure you’re on the best product for your situation before we send your application to a lender.

If you have any questions, you can call, email or message us.

What should I do if I’ve already applied for a mortgage with Trussle?

There’s nothing you need to do if you’ve already applied for a mortgage with Trussle. 

We’ll make sure the mortgage we recommend for you is the best one for your situation. 

And we can review it before completion so you’re sure you’ve got the best deal.

If you have any questions, you can call, email or message us.

What if I’ve already had a mortgage offer with Trussle?

Some lenders have changed their rates following the Bank of England decision.

Some lenders have also withdrawn all or some of their mortgage products because of coronavirus.

If your lender changes their rates or withdraws the mortgage we recommended, we will review your mortgage to make sure you’re still on the best product for your situation. 

Changing your mortgage offer isn’t difficult, but it could take up to 2 weeks.

And things are taking even longer at the moment.

If you have any questions, you can call, email or message us.

Should I still remortgage?

You can still remortgage as long as you can afford the payments.

This has always been the case.

If your lender changes their rates, we can review your remortgage to make sure you’re still on the best product for your personal circumstances.

Will coronavirus affect house prices?

Coronavirus will certainly affect the economy and it may well affect house prices.

“We can’t ignore the elephant in the room,” said Miles Robinson, head of mortgages at Trussle.

“Pressure is mounting on the economy as the coronavirus outbreak escalates. As it stands, we’re yet to see its full impact on the housing market.

“Many existing homeowners will have been financially affected by the outbreak. The chancellor’s announcement to freeze mortgage repayments will help to reassure those who are worried about their ability to make their monthly payments.”

Now find out...

Sources

¹ Nationwide House Price Index: February 2020

² Guardian: UK banks offer mortgage holidays for customers affected by coronavirus

Get a mortgage with Trussle today

  • Fee-free online mortgage broker

  • Rated 4.9/5 on Trustpilot - the UK's top rated online mortgage broker

  • Thousands of deals from 90 lenders

  • Straightforward online application process

  • No waiting for appointments

  • No paperwork

  • Free ongoing mortgage monitoring

Your home could be repossessed if you don't keep up repayments on your mortgage.

You may have to pay an early repayment charge to your existing lender if you remortgage.

Trussle holding phone icon

What people are saying about Trussle...