Quick stats

Icon - Mouse

16-day submission time

That's 4 days faster than the 20 day average across the lenders we've measured.

Icon - Tablet

Borrow up to 5x your income

You could borrow up to this amount if you meet the lender's requirements.

About Platform

Launched in 2003, Platform is an ethical and socially conscious mortgage service and is part of The Co-operative Bank plc.

As well as providing a range of different mortgage options, including help to buy, buy-to-let, fixed and tracker rate mortgages, Platform works closely with charities and organisations to give back to communities across the UK. 

Platform mortgage deals are available to a wide range of people, but they generally won’t lend to you if you have particularly bad credit.

We’ve reviewed some of the UK’s top mortgage lenders and measured their service, application speed and affordability. 

In this review we’ll cover:

All information on this page was up to date as of August 2019.

Compare Platform mortgages

Compare Platform mortgages and see how your monthly payments would change depending on the initial period, total mortgage length, your deposit and how much you want to borrow.

After you choose a Platform mortgage deal, one of our expert mortgage brokers can check whether you're eligible and help arrange the mortgage for you.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Your loan to value is 60.00%

Is Platform a good mortgage lender?

There are many ways to measure how good a lender is. We've chosen to focus on publicly available complaints data to estimate their quality of service.

We looked at Platform Mortgage’s customer complaints record between July and December 2018.(1) During this period, the Financial Conduct Authority (FCA) received 877 officially upheld complaints. That’s just under 0.5% of customers, which is ever so slightly higher than the 0.4% average across the major lenders*.

*The number of customers served by this lender isn’t publicly available so we’ve estimated this figure based on market share and average house price in the UK.

How long does a Platform mortgage application take?

During the last six months, the average speed that Platform processed a Trussle customer’s successful mortgage application was 16 days.* That’s the same as the 16-day average across all the lenders we’ve submitted applications to.

Bear in mind that the speed of application will vary depending on your own personal circumstances and the lender’s present day-to-day performance. In some cases, applications can be approved by the lender within 24 hours, while some can take weeks or even months. This can also be impacted by the quality of the application submitted, which is why you may want to consider using a mortgage broker. The average quoted speed therefore may not reflect your own experience.

How much could I afford to borrow from Platform?

The amount you can borrow for a mortgage can vary. Platform could lend up to a maximum of 4.85 times your income before tax, depending on your financial circumstances.

You’ll find Platform’s mortgage calculator on their website – this will give you an estimate of how much you may be able to borrow.

Platform mortgage calculator

Quickly calculate how much you could borrow with a Platform mortgage. Work out what your Platform mortgage repayments will be.

How much can I borrow?
Mortgage repayment calculator

Your home could be repossessed if you don't keep up repayments on your mortgage.

Talk to a mortgage broker or lender to get a more accurate remortgage savings amount.

You could borrow up to

Loan to value (LTV):00%
Including your deposit, you could afford a house price up to£000,000
Other fees you may have to pay:
Broker fee(free with Trussle)
Additional fees(learn more)

Next steps

If you're ready to get a mortgage, the next step is to answer a few more questions. Then a Trussle adviser will find the best mortgage deal for you.

Your home could be repossessed if you don't keep up repayments on your mortgage.

Talk to a mortgage broker or lender to get a more accurate remortgage savings amount.

Frequently asked questions (FAQs)

Platform offer three main types of mortgage: residential, buy-to-let and help to buy. 

Platform residential mortgages

You can choose from two, three and five year fixed-rate mortgages and a selection of two year tracker mortgages. With the fixed-rate option, you’ll pay the same amount of interest for a set period of time. A tracker mortgage’s interest rate will coincide with the Bank of England base rate so may change.

Platform buy-to-let mortgages

For those looking to buy a property to rent out, Platform offers three mortgage types:

  • Standard buy-to-let mortgage range: minimum loan value of £25,001, maximum loan value of £350,000.

  • Premier buy-to-let mortgage range: minimum loan value of £350,001, maximum loan value of £500,000.

  • Let-to-buy mortgage range: designed for the remortgage of a residential property to a Buy-to-Let. 

Platform help to buy mortgages

Platform offers Help to Buy: Shared Equity scheme mortgages for first time buyers in England and Wales.

Platform mortgage offers are valid for six months from the date of application, however if there are construction delays on the property the lender may be able to issue a revised offer for a further three months.

If new information comes to light later on in the process, Platform may need to credit check again and recalculate whether you can afford the mortgage.

They could withdraw their offer.

Following the completion stage, Platform will confirm the amount of initial interest they’ll charge you, and when the payment will be taken.

You can make overpayments of up to 10% of your outstanding balance on Platform’s fixed-rate mortgages without incurring an early repayment charge (ERC), however some older mortgages allow up to £1,000 per month. 

Details of how much you can overpay will be contained in your mortgage’s T&Cs. 

Updated September 2019.

If you have a flexible mortgage account you might be able to take a payment holiday. Contact Platform directly to discuss your options.

When your mortgage deal expires it’ll revert to Platform Standard Variable Rate (SVR). There’s the option to change your mortgage rate before the deal ends, but this may result in an early repayment charge.  Contact the lender directly to discuss your options.

You can find reviews of Platform’s mortgages on a range of consumer review sites and forums, including TrustPilot and Moneysavingexpert.com.

In order to help safeguard the lender’s investment in your home, they will always require you to take out buildings insurance on the property. 

Contents insurance isn’t compulsory but is highly recommended.

To find out if you were sold PPI, check your mortgage agreement. It’s likely that you’ve been sold it if the document contains any of the following terms:

  • Payment cover

  • Protection plan

  • Loan protection

  • ASU

  • Loan care

The FCA deadline for PPI complaints was 29 August 2019, however you might be able to file a complaint if there is a “significant or exceptional” reason as to why you missed the deadline.

Platform’s contact number is 01752 236 550. You can also write to them (details are on the website).

Looking at pictures

Get a mortgage with Trussle today

  • Our remortgage customers save an average of £171 a month*

  • Trussle is fee-free for most customers**

  • 5-star Trustpilot rating from over 5,000 reviews

  • 12,000 mortgage deals from 90 lenders

  • Skip the paperwork: apply online any time

*The savings figure is from Trussle mortgage customers in September 2022. **You may have to pay a fee depending on your circumstances and credit history. Learn more.

Your home could be repossessed if you don't keep up repayments on your mortgage.

You may have to pay an early repayment charge to your existing lender if you remortgage.

What people are saying about Trussle...


Information was sourced from Platform’s own website, unless referenced below.

(1) FCA