How to contact Trussle
You can easily reach us by phone, email or chat
If you're currently getting a mortgage with us, or you've got a mortgage with us before:
you can call or email your mortgage adviser or case manager directly
if you don't know their direct number, you can find it in their email signature
or call our general phone number 020 3884 1660 or email [email protected]
If you're new to Trussle and haven't yet spoken to one of our mortgage advisers, the best thing is to complete your Trussle profile.
Head back to our homepage and choose "I'm looking to buy" or "I'm remortgaging".
Creating a profile takes about 15 minutes and you can do it online at any time. This lets us find the best mortgage deal for your personal circumstances.
If you create a profile in our opening hours your personal mortgage adviser will usually get back to you with within a few hours.
Trussle's services are completely free. We will provide expert mortgage advice and do all the hard work to get you a mortgage, and it'll never cost you a penny.
You can learn more about how we provide our mortgage advice and broking for free.
If you want to get in touch with Trussle for another reason,
We're open between 9am and 9pm Monday to Saturday, and 10am to 4pm on Sunday.
Our mortgage advisers and case managers don't work 7 days a week, though! We have a shift system, where some advisers work early and some work late.
Our general phone number, 020 3884 1660, is open on weekdays from 9am to 5pm.
You can also email us if you haven't heard back from your adviser or case manager or if you need an urgent response.
Our London office is located: at 1-3 Dufferin St, London, EC1Y 8NA.
If you're a Trussle customer, please don't send your bank statements, proof of identity or other sensitive documents to this address.
Your mortgage adviser will show you how to upload your docs to our secure server.
If you're trying to upload some docs right now, log into your Trussle dashboard and follow the instructions.
Get a mortgage with Trussle today
Voted the UK's best mortgage broker
Our customers save an average of £339 a month on their mortgage
Advice in under 24 hours and a mortgage decision in 5 days, or we'll pay you £100 (terms and conditions apply)
100% fee free advice
5-star Trustpilot rating from over 5,000 reviews
12,000 mortgage deals from 90 lenders
Skip the paperwork: apply online any time
Your home could be repossessed if you don't keep up repayments on your mortgage.
You may have to pay an early repayment charge to your existing lender if you remortgage.
Terms and conditions apply for Trussle's Speed Promise.